Covid-19 Care and Prevention

Updated on April 1, 2020

With the landscape of the healthcare industry rapidly changing in response to COVID-19, we must all vigilantly follow all protocol directed by our healthcare professionals in an effort to stop the spread of the novel virus. We have aggregated medical resources so that individuals remain informed on new and out of the ordinary procedures.


Communication with public health authorities:

  • General information: 811
  • If you are suffering from COVID-19 symptoms: 1-877-644-4545

What do to if you show symptoms:

  • Call 1-877-644-4545
  • Do not go to a medical clinic until you have first obtained an appointment.
  • Visit the emergency room only if you have difficulty breathing.
  • Before you go to the emergency room, contact 1-877-644-4545, if your condition allows it.
  • If you are a traveller who has returned from abroad within the last 14 days, let the medical personnel know. You will be given instructions and told what precautions to take, such as wearing a mask, using personal transportation or an ambulance, and so on. Moreover, the hospital will be notified of your forthcoming arrival.

Screening Clinics

A walk-in screening clinic for COVID-19 at the Place des Festivals is open from 8 a.m. to 8 p.m. and offers 27 registration stations, 14 triage stations, and 30 screening stations.

Service is limited to individuals who have symptoms (fever, cough, respiratory problems), have returned from abroad within the last 14 days, have been in close contact with a confirmed case of COVID-19 or with a symptomatic traveller. 

Côte Saint-Luc
New COVID-19 Drive-Through Screening Clinic opens on Sunday, March 29, at Quartier Cavendish in Côte Saint-Luc BY APPOINTMENT ONLY (1-877-644-4545).

The new screening clinic is not a walk-in centre. It offers drive-through screening by appointment only. Individuals will be screened in their vehicles only, which they will not be permitted to leave.


The Government of Québec has published a COVID-19 Self-care Guide, providing information on prevention, treatment, advice for the workplace, and how to care for children and the elderly. The Guide is available at this link.


The Federal Government has published several online resources to help Canadians learn about COVID-19, including symptoms and prevention. Click the links below for information about:

If you, or anyone you know is struggling at this critical time, please call 514-734-1411 or email [email protected].
If you are an existing client with an assigned social worker from Ometz or Centre Cummings, we ask that you please contact them directly.
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